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Jeffrey Lupient's Blog

Some people think sales is just talking through anything and getting people to believe. This is partly true, but there’s more to sales than just clinching a deal.

A solid sales career rests a lot on finding a mentor who will guide one through the disciplines of the trade and the importance of focusing on targets. And a lot hinges on a system or process the mentor introduces. The mentor should be firm, maybe even strict, so targets and deadlines are kept. The mentor monitors performance and adherence to set guidelines. Through all of this, the mentor should impart the wisdom of building relationships through the foundation of good team rapport.

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But what is a good mentor? A good mentor guides people according to their strengths while keeping the targets and the deadlines urgent and realistic. Is a mentor a friend? Yes, they can be, after work.

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Formalized mentoring need not be restricted to the realm of leadership development or entrepreneurship. Those working in sales need mentors, too, who can offer valuable knowledge, advice, and moral support especially to the young and inexperienced. More importantly, mentors can underscore that while sales is about hitting the target, it is also about expanding networks and building relationships.

Jeffrey Lupient excels in business development, car dealership, and sales, competencies recognized by his colleagues in the automotive industry. Jeffrey is currently the President and CEO of the MN-based Lupient Automotive Group. For more discussions on sales and management, subscribe to this blog.


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A sales meeting is not exactly what the team looks forward to. It usually doesn’t make a rep’s heart skip a beat. More often than not, people have thought of it as an unnecessary company requirement that uses up everyone’s precious time. But this is probably because of poor management and lack of any valuable insights that could actually help sales representatives with their daily challenges.

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A car sales meeting needs a particular structure and flow. A manager should make sure that there is clearly a reason for holding one. Even if upper management simply makes it compulsory, the agenda should still be well thought out. Investing time and energy on something worthwhile can contribute to the growth of the entire team, so the leader should prepare something that could actually have an impact on company performance.

One thing that needs to be emphasized is the fact that a sales meeting should primarily address performance issues and how to motivate the team to do better. Focus on keeping them fueled by highlighting possible remedies or approaches to problems rather than badgering the team about low numbers. Data and statistics should be sent through email the day before. The team must know about the numbers, but they shouldn’t take so much of the time during the actual meeting.

Meetings have to be interactive as well. Encouraging them to speak, ask questions, and participate in skills development and other activities will make the meeting more fruitful and inclusive. Presentations have to be more creative and must be a combination of various media. Regularly covering practical skills that could improve their interaction with customers can help them in the long run.

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Jeffrey Lupient is the CEO and President of Lupient Automotive Group in Minneapolis, MN. For more sales and management tips, follow this Facebook page.

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The automotive retail sales industry is an exciting and challenging one. While many professionals within the market encourage everyone and anyone to try their hand in this endeavor, it can be argued that only those with a particular personality will thrive. That being said, even those who may be predisposed to the field should recognize a few basic ideas. Some of these are listed below:

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All people are “just looking”: Regardless of circumstance or intention, every single person will say that they are “just looking”. It is the job of a true car salesman to reason with them investing in a car makes sense now. Remember though that car salesmen are not con artists; they truly are interested in their clients’ well-being. It would also do well to take note that many people can tell when they are just being manipulated, and they do not respond well to such tactics.

Badmouthing competition has the opposite effect: Some car salesmen think that by badmouthing their competition, they are gaining the upper hand. Unfortunately, this usually has the opposite effect they were intending. People do not appreciate it when companies trash-talk their counterparts. A better strategy is highlighting the differences between one’s own brand and the rest. This is a subtle skill that is honed with practice — but one that pays off handsomely in the end.

Use the instructed training method: When it comes to selling cars, there are systems and methods that are proven to work. A mistake many novices make is believing they know better and deviating from the system. In most cases, they end up failing because they did not understand that more experienced professionals designed systems to be at their most efficient. This means eschewing shortcuts or changing already established rules.

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Most importantly, car salesmen should know that it is not always about making the deal. Almost anyone is willing to pay extra if they see value in it. This is a fundamental difference in thinking that separates successful salesmen from the rest. The former genuinely care about their clients and how their money is spent.

Jeffrey Lupient is in the automotive retail sales industry. To learn more about automotive sales, like this Facebook page.

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Growing a business will always be challenging. Even a company that has been in existence for decades still find that bringing something new to the table requires continuous effort while keeping up with the times. With an ever-changing society and consumer needs, how then can a business continue developing? Here are three ways:


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Broaden the market.

Going beyond the company’s target market requires extra research and changes in marketing strategies. However, this is necessary to reach out to more people and introduce the company to a different demographic. These days though, there’s no longer a one-size-fits-all approach to marketing, it’s important to maximize all platforms to bring a business into the consciousness of many.

Pursue dream projects.

Following business trends may not always be good for the company. Once in a while, it’s important for a business to do what they really want. It may be considered as something out of their usual style but pursuing these dream projects might bring the team more success compared to their usual offerings. It’s alright for businesses to think of internal growth and pursue that by going out of the box.

Collaborate with other businesses.

In this age of like-share-follow, collaboration is key to growth. It may be as simple as sponsoring another company’s event. It can also be in the form of developing new products and using each other’s services. Even in the business world, no man is an island. This is why it’s always important to be associated with great ventures. When thinking of collaborations, however, businesses must strategize and choose wisely.


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Thriving in the business world is possible with the right approaches and networks. Having the best products and services also contribute to gaining influence among contemporaries and consumers.

Lupient Automotive Group’s CEO Jeffrey Lupient is highly dedicated to the growth of the family business. Visit this LinkedIn page for more business management tips and updates.

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Choosing between buying a new or used car does not have a one-size-fits-all recommendation. Both options have distinct advantages, some of those are listed below.


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Advantages of buying new

  • For obvious reasons, it is the safer choice. A new car has not been exposed to accidents or misuse. It is much less prone to technical problems and requires less need for maintenance.
  • Choosing a new car means there are more models and designs to choose from. The latest technology and features also come with new vehicles.
  • While opting for a new car entails a higher purchasing cost, in the long run, it can prove to be more cost-effective for many reasons. These include higher fuel efficiency, lower upkeep costs, warranty with longer and more extensive coverage, and higher resale value.

Advantages of buying secondhand

  • As mentioned above, new cars are more expensive than secondhand ones. Those who have an insufficient amount of money to purchase a new one or have no access to financing can opt for a used car instead.
  • Cars have one of the quickest depreciation rates because they are heavily used and exposed to many elements. With a used car, depreciation is not that much of a concern.
  • Insurance costs and personal property taxes are significantly lower for used cars compared to new ones, which means more savings.

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Jeffrey Lupient’s aptitude for business development, automotive dealership, and sales has helped him bag the Infiniti Award for Excellence for three consecutive years when he was the executive manager of Jim Lupient Infiniti in Golden Valley. Learn more about his work by checking out this LinkedIn page.

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People who want full control of their car’s movement often go for manual transmission models. But as technology has advanced, car manufacturers are no longer as excited about producing stick. Not all new car drivers and soon-to-be owners know how to drive stick. These days, most people look for automatic transmission cars out of convenience. But there are still those who want to play things old school, and believe there is no substitute for stick driving. Here are models that still offer manual transmission.


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Ford Mustang

The Mustang is an iconic vehicle, especially for car fans who have a need for speed. A lot of Mustangs come in automatic transmission, but also come in stick shifts.

Mazda 5

Mazda still produces the Mazda 5 in standard manual transmission. However, its manual gear box is not as high-performance as its automatic transmission version.

Honda Accord

The Honda Accord is the commuter car of America’s middle class. It’s the first Japanese car to ever be manufactured in America, and it always offers a manual transmission option to fans of stick driving.

Volkswagen Golf GTI

The Volksagen Golf GTI, which first saw the stores 30 years ago, is not bidding goodbye to the manual stick. While its upper end versions are also available in manual transmission, car fans still go for the GTI.

Jeffrey Lupient is the president of Minnesota-based Lupient Automotive Group. Learn more about the latest in the automotive industry by visiting this page.

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There is a growing global movement toward renewable energy. The automobile industry had been quick to partake in it with the introduction of hybrid and electric vehicles. Adoption, however, is slow. It could be attributed to the usual apprehension in shifting to something new; or possibly because of the quick rise of common myths surrounding these cars.

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Consumers have the impression that hybrid cars are more expensive. That is not the case. As with conventional gas-powered automobiles, a variety of hybrid cars exists—some fall in the high price range while others are in the low to mid.

Running out of battery is also one of the biggest concerns. What many do not understand is that battery-powered car come with technologies that convert kinetic energy back to the motor when the car slows down or stops. Hence, batteries are continuously charged as the car is running. Moreover, hybrid cars have battery indicators, just like how a fuel gauge lets the driver know when it is time to refuel.

The fact that hybrid cars run on batteries instills anxieties about the perceived need for constant recharging. But consumers should know that only plug-in hybrids need regular recharging. Full hybrid cars, on the other hand, get its electric charge from the gas engine and from aforementioned technologies that convert kinetic energy back to the motor battery.

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Jeffrey Lupient is the president and CEO of the Lupient Automotive Group and oversees the marketing strategies and operations of the family business. Subscribe here for more blogs on automobiles.

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